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CHCA on the Issues - Safety


The landmark report 
"Safety at Home: A Pan-Canadian Home Care Study", identified a 10 to 13 percent annual rate of adverse events for individuals receiving home care, with over half deemed preventable.

Recognizing the need to address this important issue, the Canadian Home Care Association in partnership with Canadian Patient Safety Institute is pleased to present this information series that includes practical tips and tools to ensure client safety in the home and community care sector.


Safe Practices in Unpredictable Environments 

Lessons Learned from High Risk Industries

Achieving a vision of valuing, recognizing and embracing safety at home can be a daunting task.  Providing safe care in an unpredictable or inconsistent home setting poses unique challenges that require the engagement and active involvement of the professional care providers, the client and the family caregiver.   

Knowledge, understanding and awareness are fundamental to achieving this goal.  



As part of the CHCA’s commitment to advancing safety at home, we are working in partnership with  Canadian Patient Safety Institute (CPSI) to provide a series of webinars that showcase how high risk industries ensure safety in unpredictable environments.  

When Disaster Strikes: Planning the Response for Home and Community Care
(March 27, 2015)

The occurrence of natural disasters is often unpredictable and the consequences prove devastating to the communities affected. Beyond the physical destruction, among those most severely impacted in the community are vulnerable persons, many of whom are the frail elderly.  Recommendations of the 2013 Pan-Canadian home care safety study Safety at Home include the use of current tools and assessments, such as the Resident Assessment Instrument (RAI-HC), to mitigate risk and evaluate outcomes.  Learn how the effective use of current InterRAI tools and applying concepts of emergency planning and response developed for public safety from the nuclear industry, can enhance current organizational emergency plans, improve response and better address the emergency needs of the clients receiving care. 


Pan Canadian Safety at Home Study: The need for tools in identifying clients at risk
Dr. Régis Blais, PhD, Professor, University of Montreal

E-mail: Regis Blais

A Life-Saving Partnership: Using Health Assessment Information to Inform Disaster Response
Sandy van Solm, PhD(c), School of Public Health and Health Systems, University of Waterloo
 Sandy vanSolm

Nuclear Safety & Preparedness: Lessons Learned
Ernest MacGillivray, Senior Executive Officer, Department of Public Safety, Government of New Brunswick
Ernest MacGullivray

Click here to download the webinar presentation

Click here to access the webinar video 

Supporting Safe and Seamless Care Transitions
(February 5, 2015)

Care transitions (when a patient’s care is transferred across providers and/or settings) may cause adverse events if service provision is not integrated and supported through active communication.  This challenge is especially relevant in when care is provided in the home and community.  Through their Integrated Client Care Program (ICCP) for Older Adults with Complex Needs the Toronto Central Community Care Access Centre responded to this challenge through the design and delivery of a model of care that creates “one team, integrated at the point of care so that clients and families experience seamless care”.   A partnership with Emergency Medical Services was integral to their success.  

Pan-Canadian Safety at Home Study: How Too Many Cooks (who do not communicate) Spoil the Sauce
Dr. Régis Blais, PhD,  Professor, University of Montreal
E-Mail: Dr. Blais

One Client – One Team 
Gayle Seddon, Director, Community Programs, Client Services, Toronto Central Community Care Access Centre
E-Mail: Gayle Seddon

John Klich, Superintendent, Community Paramedicine Program, Toronto Paramedic Services
E-mail: John Klich

Click here to download the webinar presentation

Click here to access the webinar video 

Building a Culture of Safety: Lessons Learned from High Risk Industries – The Human Factor 
(April 30, 2014)

Home care experts from across Canada recognize the need to build a culture of safety in order to support patients, families and health care workers to consistently maintain safe care practices in an unpredictable home setting.   Safety culture should include "communications founded on mutual trust, by shared perceptions of the importance of safety and by confidence in the efficacy of preventative measures" (Lo, 2011).

This Webinar, is the first in a series of interactive sessions on how high risk industries ensure safety in unpredictable environments, emphasising the challenge of communications and shared accountability.   

Communication - Foundation for Building a Culture of Safety in Home Care
Diane Doran, RN, PhD, Professor Emerita, University of Toronto
E-mail Diane Doran

Nurturing a Culture of Safety in Home Care: What Can we Learn from High Risk Industries? 
Christine Shea, MEd, PhD, Project Lead, Advanced Learning Program, Improving & Driving Excellence Across Sectors (IDEAS), IHPME, University of Toronto
E-mail: Christine Shea

Click here to download the webinar presentation  

Click here to access the webinar video

Last Updated: 2016 11 24